Terms + Conditions

 

Hood Cleaning

 

Special note for first time cleanings:  

Areas of heavy build up that have been neglected  may take a few visits to remove. If your hoods have been neglected and are beyond the legal cleaning schedule dictated by your city and county, we are not responsible for a failure to pass by your local fire inspection. We will work with you to get your hoods back on track, but it may take several cleanings.

Process notes: 

We protect everything in your kitchen.  Part of that is turning off the electricity to wall of our work area, and shutting off the gas to that line.
If there is food in your line fridges you may want to move it to the walk-in that night.  When finished we turn back on the power, and relight pilots.  It's good if your morning crew knows how to relight their pilots in the rare case we miss one, or one is odd to light, in which case we will shut off the gas to that unit and leave a note.


Exhaust Fans and electrical conduits: 
Unless you specify otherwise, It is SOP for us to leave exhaust fans running when we finish, to dry the system, clear gas, make sure things work. 
We are not responsible for damage resulting from shoddy, worn out, or missing fan hinges, and or electrical conduits (including too short), or old fans that are falling apart. Sturdy self locking fan hinges or hinge/cable system required on all fans by the NFPA.
We do not clean on or near fan motors, remove their covers, or touch them in anyway, and do not break or fix them. If the exhaust fan blades aren't cleaned regularly it can cause the fans to run out of balance before or after cleaning, and burn out motors. If we see anything in need of repair, we will send you photos with our follow ups.

When finding damaged or inaccessible  equipment (such as a fan without hinges), we will provide you with our personal recommendations to getting repairs or other work done.


Ancient Grease:

Sometimes if grease has set too long (beyond 6 months) in a duct it can eat through the welds and plug them, and can eat through the roof, and plug up the leaks it makes. When we clean the grease and holes are revealed we will let you know, and take photos where possible, but we do not create and cannot be liable for such holes. Usually a simple patch can fix these rare situations.


Roofing:

We are not responsible for roof damage as a result of old grease from previous neglect, fans not on hinges being dropped on roofs by previous crews, or damage done to roofs that are not impervious to grease.
Our process is gentle, effective, chemistry only based, and we never use power-washers or scrapers on roof tops, or set fans on them.

 

Inaccessible areas:

We will notify you via email with invoice of any inaccessible areas that you need access panels installed. We ask that you look into access panels in the areas that are hard to reach (i.e. bends in the duct-work and long extended duct-work), so that when we return to clean, we have full capability to get even the most complicated systems cleaned to the best of our abilities.

 

Disinfecting

1. Flanagan Cleaning Service provides state of the art disinfecting services. Our disinfecting service will mitigate germs in your home or workspace. We are not making the claim that by using our service your home or business will be 100% germ free.

2. Our disinfectant service is not to be used as a preventative measure for any medical condition.

3. It is your responsibility to mention any allergies, mild or severe, to disinfectant chemicals before servicing.

4. Statements disinfectant services have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.